These Terms of Service ("Terms") govern your use of the selkravonix.top website and services provided by selkravonix.top Ltd. By accessing or using our services, you agree to be bound by these Terms.
By accessing, browsing, or using the selkravonix.top website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you must not use our website or services. These Terms constitute a legally binding agreement between you and selkravonix.top Ltd.
We reserve the right to modify these Terms at any time without prior notice. Your continued use of our services after any modifications constitutes acceptance of the updated Terms. It is your responsibility to review these Terms periodically for changes.
selkravonix.top Ltd is a limited company incorporated in Cyprus with registration number HE859674. Our registered office is located at Ledra Street 8, Larnaca 6042, Cyprus. We provide retail customer feedback analytics systems and related services to businesses across the European Union.
We provide retail customer feedback analytics systems designed to help businesses understand and analyse customer feedback data. Our services include sentiment analysis, real-time dashboards, customer segmentation, automated reporting, and related analytics tools. The specific features and capabilities available to you depend on your chosen service plan and any custom agreements.
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts of our services without notice or liability.
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not use our services in any way that violates applicable laws or regulations, infringes on the rights of others, or could damage, disable, or impair our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate, current, and complete information when using our services and to update such information as necessary to maintain its accuracy. You must not attempt to gain unauthorised access to our systems, interfere with the proper functioning of our services, or engage in any activity that could harm our infrastructure or other users.
When using our analytics services, you are responsible for ensuring that any data you provide to us is obtained and shared in compliance with applicable data protection laws and that you have the necessary rights and permissions to process and share such data with us.
All content, features, and functionality of our website and services, including but not limited to text, graphics, logos, images, software, and analytics algorithms, are owned by selkravonix.top Ltd or our licensors and are protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use our services solely for your intended business purposes.
You may not copy, modify, distribute, sell, or lease any part of our services or included software, nor may you reverse engineer or attempt to extract the source code of our proprietary algorithms or systems. Any unauthorised use of our intellectual property is strictly prohibited and may result in immediate termination of your access to our services.
You retain ownership of any data you provide to us through our services. By using our services, you grant us a licence to process, analyse, and use your data solely for the purpose of providing our analytics services to you. We do not claim ownership of your data and will not use it for any purpose other than service delivery without your explicit consent.
Service fees and payment terms are as specified in your service agreement or as communicated to you during the signup process. All fees are exclusive of applicable taxes, which you are responsible for paying. Payment is due according to the terms specified in your agreement, and failure to pay may result in suspension or termination of services.
We reserve the right to change our pricing at any time, with reasonable notice provided to existing customers. Price changes will not affect the term of any existing paid subscription but may apply to renewals or new services.
We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms an integral part of these Terms.
When you use our analytics services, we process data on your behalf as a data processor. You remain the data controller for any customer data you provide to us for analysis. You are responsible for ensuring compliance with all applicable data protection laws regarding the data you share with us.
To the maximum extent permitted by applicable law, selkravonix.top Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our services, regardless of the theory of liability and even if we have been advised of the possibility of such damages.
Our total liability to you for all claims arising out of or relating to these Terms or your use of our services shall not exceed the amount you have paid to us for the services in the twelve months preceding the claim. This limitation applies regardless of whether the claims are based on contract, tort, strict liability, or any other legal theory.
We provide our services "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure, although we make reasonable efforts to ensure service quality and security.
You agree to defend, indemnify, and hold harmless selkravonix.top Ltd, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from your use of our services, your violation of these Terms, or your violation of any third party rights.
These Terms shall be governed by and construed in accordance with the laws of Cyprus, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Cyprus, and you hereby consent to the personal jurisdiction and venue of such courts.
For customers located in other European Union member states, this choice of law does not affect your rights under mandatory consumer protection laws of your country of residence, where applicable.
We encourage you to contact us directly to resolve any disputes. If a dispute cannot be resolved through direct communication, it may be subject to binding arbitration in accordance with the arbitration rules of Cyprus, unless prohibited by applicable law.
Either party may terminate the service agreement at any time with appropriate notice as specified in your service agreement. We reserve the right to immediately terminate or suspend your access to our services if you violate these Terms or engage in any conduct that we determine, in our sole discretion, to be harmful to our business, other users, or third parties.
Upon termination, your right to access and use our services will immediately cease. We will make reasonable efforts to provide you with access to your data for a limited period following termination, subject to our data retention policies and applicable law. However, we are not obligated to maintain your data indefinitely after termination.
Provisions of these Terms that by their nature should survive termination, including but not limited to intellectual property rights, limitation of liability, and governing law, shall remain in effect after termination of your access to our services.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remainder of these Terms shall remain in full force and effect.
If you have any questions about these Terms of Service, please contact us: